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· Please confirm your correct shipping address before purchasing.
· If additional shipping rates are not disclosed, please contact us for shipping rates on bulk multiple item or bulk purchases.
· We REQUIRE a physical address. Items cannot/will not be shipped to a P.O. box.
· Shipping charges listed in this auction are for shipping within the continental United States only. We do not ship items internationally.
· Items are typically shipped within 3-5 days of receipt of payment.
· We want our customers satisfied and will do everything within reason to accomplish this. Please contact us before leaving negative feedback as we would like to accommodate in any way to make your experience with us a positive one.

· We only accept returns that are requested within 7 days of the receipt of your product.
· Items may only be returned in the event that the product delivered is defective or does not conform to the item description.
· Returns are not accepted on non-defective, undamaged products conforming to the product described in the listing.
· Items must be returned in their original condition, unused and complete with packaging and documentation.
· All shipping charges are nonrefundable.
· In order to process a return you must first request a RMA number. Items returned without this number will be refused.

IMPORTANT: ALL returns must be issued a Return Merchandise Authorization. Packages ship to our warehouse without RMA's clearly labeled on the outside of the box are refused. We will not reimburse you for the shipping and you will need to properly reship it again.

Send product back with RMA per instructions at your expense and we will ship a replacement at ours. All returns are for exchange and will be replaced with the same item as originally purchased. Returns will not be accepted for cash or store credit to purchase an alternate item.

Tapes, videos, DVD's, CD's and video games may be exchanged only.
Health and Beauty items if opened are non-returnable.
Food products of any type are non-returnable.
RC Planes, Helicopters of any type are non-returnable.
Other items may have special return policies. Such policies will be indicated in the "Fast Facts" section of the product's online listing.


· You can also contact us by email at:
Last Updated: 26 Mar 2011 12:49:37 PDT home  |  about  |  terms  |  contact
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